These terms apply to your use of mhclinic.com.my, the website of MH Clinic, operated by Maxenta Cosmeceuticals Sdn Bhd (Company No. 201401043850 / 1120036-H). By using this website you accept these terms. If you do not accept them, please do not use the website.

1. The Information On This Website Is General

Everything published here about hair loss, scalp conditions, treatments, medicines and products is general information. It is not medical advice, a diagnosis, or a recommendation for your situation, and it is not a substitute for a consultation with a qualified doctor.

Do not delay seeking medical advice, and do not stop or change a treatment you have been prescribed, because of something you have read on this website. If you think you have a medical emergency, seek immediate medical attention.

2. No Doctor–Patient Relationship

Browsing this website, submitting an enquiry form, or messaging us does not create a doctor–patient relationship. That relationship begins only after you attend a consultation at one of our clinics and a doctor accepts you for assessment or treatment.

3. Treatments, Suitability And Results

Whether a treatment described on this website is suitable for you can only be decided by a doctor after an assessment. Not every treatment is appropriate for every person, and some require a prescription.

Outcomes differ from one person to another. Where this website shows patient photographs, case summaries or testimonials, they describe the experience of a particular individual, are published with that person’s consent, and are not a promise or guarantee that you will achieve the same result.

4. Enquiries And Appointments

An enquiry or booking request submitted through this website is a request, not a confirmed appointment. Our team will contact you to confirm the date, time and branch. Because messages sent over the internet are not secure, please do not include sensitive clinical details in an enquiry form — bring them to your consultation instead.

5. Medicines And Products

Information about medicines, supplements and scalp or hair care products is provided for general reference only. Prescription medicines are supplied only following a doctor’s assessment and prescription, in accordance with Malaysian law. We do not sell prescription medicines through this website.

6. Intellectual Property

The content of this website — including text, photographs, graphics, logos and the MH Clinic name — belongs to us or to our licensors and is protected by law. You may read and print pages for your own personal, non-commercial reference. You may not copy, republish, adapt or use any part of it for any other purpose without our written permission.

7. Acceptable Use

• Do not use this website for any unlawful purpose, or in a way that could damage, disable or impair it.
• Do not attempt to gain unauthorised access to the website, its servers, or any connected system.
• Do not use automated means to scrape, harvest or copy content from the website.
• Do not submit false information, or anyone else’s personal data without their consent.

8. Other Websites

This website may link to websites or pages operated by others. We provide those links for convenience only. We do not control their content and we are not responsible for it.

9. Availability

We try to keep this website available and its content current, but we may change, suspend or withdraw any part of it at any time without notice. We do not warrant that the website will be uninterrupted or free of errors.

10. Limitation Of Liability

To the extent permitted by law, we are not liable for any loss or damage arising from your use of this website or your reliance on its content, including any indirect or consequential loss. Nothing in these terms limits any liability that cannot be limited under Malaysian law.

11. Regulatory Information

Our clinical services are provided by medical practitioners registered with the Malaysian Medical Council. Advertising of medical services and products in Malaysia is subject to the requirements of the Medicine Advertisements Board under the Medicines (Advertisement and Sale) Act 1956, and the content of this website is intended to be read in that context.

12. Privacy

How we handle personal data is explained in our Privacy Policy, which forms part of these terms.

13. Governing Law

These terms are governed by the laws of Malaysia, and the courts of Malaysia have jurisdiction over any dispute arising from them or from your use of this website.

14. Changes To These Terms

We may update these terms from time to time. The current version is always published on this page, and the date at the top shows when it was last updated.

15. How To Contact Us